Terms & Conditions

THESE TERMS AND CONDITIONS APPLY TO YOUR USE OF THIS WEB SITE AND ANY PURCHASE YOU MAKE SO PLEASE TAKE TIME TO READ THEM. THEY DO NOT AFFECT YOUR STATUTORY RIGHTS

The Company

Varley's Of Newtown Ltd. A company registered in England and Wales under number 05236300. We are a Bathroom,Tile & Kitchen retailer which also sells associated products and we sell and deliver products to customers within the UK. Our business is based in Wales and our head office is at Varley's Of Newtown Ltd, Units 11-14,Dyffryn Enterprise Park,Newtown,Powys SY16 3BD.Tel: 01686 627007 Email:enquiries@ntc-uk.co.uk Monday-Friday 8.00am-5.30pm/Sat 9.00am-4.00pm (Closed Sunday) Vat registration number: 790558789

This site has been produced for our UK customers and we do not sell to customer located overseas via this website. If you are located overseas and wish to place an order please contact us for further information.


Content

the contents of this site including product prices delivery charges and product details are subject to change at any time without notice. We may also revise or update these terms and conditions at any time without notice. Use of this site and purchases of products offered for sale on this site are subject to the terms and conditions posted on the site at the time of your visit.


Ordering

After selecting your products from the range available, you will proceed to the checkout area. You will be passed to a secure online payment authorisation service that will process your card details and obtain payment from your card provider. We will send you written confirmation of your order by email but this email will not constitute acceptance of your order we accept your order at the time we despatch the ordered products to you and it is at that moment that a contract for sale is made between you and us. All our contracts are concluded in English although contracts for sale will neither be filed by us nor accessible to you.

Your order will be based upon our product prices and delivery charges in force at the time you submit your order. If the prices or charges are different from those published this will be brought to your attention before we accept your order and will give you the option to cancel your order before we accept it.

Please note acceptance of any order is at our discretion.

Ordering Samples

you can purchase many of our tiles online as a sample to give you an opportunity to see the tile before you buy. You may order three samples per single transaction.

Prices and Delivery Charges

The prices payable for the items we offer for sale are clearly displayed on this site in pounds sterling and are inclusive of any excise duties and VAT payable unless otherwise stated.

Prices do not include the costs of delivery details of which are set out below. Delivery charges are non-refundable unless returning damaged or faulty products.

You must make all arrangements necessary to take delivery of products when we deliver them in accordance with the stated delivery times for the delivery charge you have paid. If you do not accept delivery of the products or we are unable to deliver or are delayed in delivering products because of your actions or omissions then we may charge you and you will be liable to pay us for all costs we incur.

Pallet Prices England and Wales Not Including (Isle of Wight)

Depending On Size and Weight of Pallet.

Please note: All delivery charges are for orders made online only and don’t apply to those orders made in store. Delivery charges for store orders will differ according to the quantity ordered and your area.

Orders made on a Friday (after 2.00pm) Saturday, Sunday or a bank holiday will be dispatched on the next working day.

Please note: All delivery charges are for orders made online only and don’t apply to those orders made in store. Delivery charges for store orders will differ according to the quantity ordered and your area.

Orders made on a Friday (after 2.00pm) Saturday, Sunday or a bank holiday will be dispatched on the next working day.

Delivery times stated are from the point of despatch and not at the point of ordering.

Next day delivery does not apply to sample tile orders.

Sample tiles will arrive on a separate delivery.

Important Notice: Orders are delivered by various carriers, due to insurance and health and safety regulations neither a Newtown Tile Centre Ltd member of staff nor the delivery company representative are able to transport any goods into a property.

Heavy items of our deliveries will arrive on a pallet and will be delivered to the nearest accessible location, this may be the kerbside nearest to the property.


Payment

We accept the following cards:
Visa Credit and Debit
Maestro
Solo
Mastercard

We will take payment from your card at the time you submit your order.


Cancellations

You have the legal right to cancel your order up to 5 days (excluding Saturdays Sundays and bank holidays after the day following delivery by informing us that you wish to cancel. If you cancel your order after its dispatch you must return to us the products you do not wish to keep (at your own cost) and we will give you a full refund. However if we are required to collect the order we will deduct our reasonable costs in having to do so.


Checks to make before fitting

Please check all items carefully before fixing. Shade variation is a design feature of most of our tiles. If for any reason you are not happy with any of our items or shade of your tiles, we can not accept the responsibility after the items have been fixed. Please ensure you are happy with the item before you start any project.

When can not guarantee that the appearances of items/colours charts on our website are shown to the exact colour they are produced, as the colour will vary on different computers according to the screen contracts etc, All sizes quoted are approximate. No tiles are guaranteed against crazing.

Advice

Any advise or recommendation given by us or our employees to you as to storage application or use of the goods which is not confirmed in writing by us is followed or acted upon entirely at your own risk and accordingly we shall not be liable for any such advise or recommendation which is not confirmed.


Returns Policy

Returns Policy - Faulty Goods
We will refund the cost of the goods and delivery charge, please contact us on 01686 627007 to arrange for the faulty product to be collected. All returns will be checked or tested and if the item proves not to be faulty when checked then only the product value will be refunded. You will be charged the actual cost of the delivery and the collection. Card charges may also be taken out of the refund and the original purchase price Normally this is 2.25%

Checking Your Product For Damage
You agree to open all boxes and thoroughly check the goods for damage on the day of delivery If any damages please sign as damaged with driver. and notify us of any damage within 24 hours of the delivery. If we are not notified of any damage within 24 hours we are unable to claim from either the manufacturer or our carrier. You agree to indemnify us for any losses we suffer as a result or your failure to notify us within 7 days.

Returns Policy - Product Supplied is Not Suitable

If the product supplied is found to be not suitable when you receive it you can return it at any time within 14 (fourteen) days for a replacement of equivalent value or a credit against any product of a higher value. (this does not include any special order or orders for products not listed on our web site) If you cannot find a product you would like to exchange the product for we will refund you the product less the actual cost of delivery and collection and a 25% re-stocking charge. Your refund will be processed once the monthly invoice from our carriers has been received and the actual delivery cost can be identified. Please note that if you are returning the product within 14 days in accordance with the Distance Selling Regulations then no re-stocking charge will be made.

It is your responsibility to ensure that return goods reach us in perfect and re-saleable condition in the original undamaged boxing with no markings or prints on packaging. They should be well packed and sent to our address Varley's Of Newtown Ltd, Units 11-14,Dyffryn Enterprise Park,Newtown,Powys SY16 3BD.Tel: 01686 627007 Email:enquiries@ntc-uk.co.uk Monday-Friday 8.00am-5.30pm/Sat 9.00am-3.30pm (Closed Sunday)

Samples.

Samples Are available and are charged per item delivery charges will vary depending on size and weight of item.


Description of goods

All images, descriptive matter, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods. All specifications given to the Customer are approximate and intended as a guide only. We always endeavour to ensure all product descriptions are correct, but advise customers to seek technical advice from qualified sources prior to ordering products and any work to be carried out.


Planning Ahead

we suggest that you do not schedule any installation work until you have received your item(s). This will enable you to resolve any technical questions or to order specific additional fittings if necessary.

Varley's Of Newtown Ltd cannot be held responsible for any third party costs incurred due to planning ahead.


Ownership of goods.

All goods shall remain with Varley's Of Newtown Ltd and shall not pass to the customer until the agreed price for them, together with all payments due from the customer to Varley's Of Newtown Ltd have been received in full.

Ownership of rights

all rights, including copyright, in this website are owned by or licensed to us. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, distribute or re-post something on this website for any purpose.

Contact Details

Varley's Of Ltd, Units 11-14, Dyffryn Enterprise Park, Newtown,Powys SY16 3BD
Tel: 01686 627007. Fax: 01686 627421. Email: accounts@varleys-newtown.co.uk
Opening Hours: Monday-Friday 8.00am-5.30pm/Sat 9.00am-4.00pm (Closed Sunday)